MYSURA Rewards Membership — Subscription & Cancellation Policy

Last updated: August 2026

This Subscription & Cancellation Policy applies to the MYSURA Rewards Membership offered by BT International Commerce, LLC through mysura.shop.

By purchasing or maintaining a MYSURA Rewards Membership, you acknowledge and agree to the recurring billing, automatic renewal, cancellation, and membership terms described below.

1. Membership Billing

The MYSURA Rewards Membership is a recurring membership billed at $29.99 USD every 30 days.

Your first payment of $29.99 is charged at checkout when you purchase the membership. Unless canceled, the membership will automatically renew and the payment method used at checkout will be charged $29.99 every 30 days.

Recurring Billing Disclosure:

By placing your MYSURA Rewards Membership order, you authorize BT International Commerce, LLC to charge $29.99 USD now and every 30 days thereafter until you cancel your membership.

You will receive an electronic notification approximately 5 to 7 days before each scheduled recurring transaction, where applicable, and a receipt after each successful transaction.

2. Membership Benefits

While your membership remains active and in good standing, MYSURA Rewards Membership may include:

• Member-only discounts on eligible MYSURA products

• Priority customer support

• Expedited order processing when available

• Early access to selected product launches or limited offers

• Exclusive seasonal member offers

• Access to member-only content, rewards, or promotions when available

Membership benefits are subject to availability and may vary from time to time.

MYSURA does not guarantee that a particular product, discount, promotion, or benefit will always be available.

Membership benefits are available only while the membership remains active and paid.

3. Automatic Renewal

Your MYSURA Rewards Membership automatically renews every 30 days unless canceled before the next scheduled billing date.

By purchasing the membership, you authorize BT International Commerce, LLC to charge the payment method associated with your membership $29.99 every 30 days until the membership is canceled.

Your continued use of membership benefits after a renewal constitutes continued participation in the membership program.

4. Electronic Notifications and Receipts

You will receive an electronic notification approximately 5 to 7 days before each recurring transaction, where applicable, and a receipt after each successful payment.

It is your responsibility to ensure that the email address associated with your account is accurate and capable of receiving these communications.

Failure to receive an email because of an incorrect email address, spam filtering, mailbox restrictions, or similar circumstances does not by itself cancel the membership or stop recurring billing.

5. How to Cancel

You may cancel your MYSURA Rewards Membership at any time.

To cancel or manage your membership, you may:

• Log in to your customer account at mysura.shop and manage your subscription settings, where available; or

• Email mysura@fviainboxes.com with the subject line “Cancel Membership — [Your Order Email]”; or

• Submit a cancellation request through the Cancel Membership page, where available.

No phone call is required to cancel your membership.

Cancellation requests are processed as promptly as reasonably possible.

To avoid the next recurring charge, you should submit your cancellation request before your next scheduled billing date.

If a recurring payment has already been successfully processed before cancellation is completed, that payment may remain subject to the membership refund terms described below.

6. Effect of Cancellation

Once your cancellation has been processed, no future recurring membership charges will be applied.

Unless otherwise stated at the time of cancellation, your membership benefits may remain available until the end of the current paid billing period.

After the membership period ends, member-only discounts, benefits, promotions, and other membership access may no longer be available.

Canceling your membership does not automatically refund previously charged membership fees.

7. Membership Refunds

Membership charges may be eligible for a refund request within 14 days of the billing date for that billing cycle.

To request a refund, contact us at mysura@fviainboxes.com within 14 days of the applicable charge.

Please include:

• Your name

• Order email address

• Membership order number, if available

• The date of the membership charge

• A brief explanation of your request

Refund requests are reviewed in accordance with our Refund Policy and applicable law.

When a refund is approved, it will generally be issued to the original payment method.

Refund processing may take 5 to 7 business days after approval, and your bank or payment provider may require additional time to make the funds available.

8. Failed or Declined Payments

If a recurring membership payment is declined, expired, reversed, or otherwise unsuccessful, we may attempt to process the payment again using the payment method associated with the membership, where permitted by the payment processor.

Membership benefits may be suspended or terminated if a recurring payment cannot be successfully completed.

You are responsible for maintaining valid and up-to-date payment information associated with your membership.

9. Pricing or Benefit Changes

We may modify the membership price, benefits, features, or other membership terms from time to time.

If we make a material change to the recurring membership price or other key membership terms, we will provide notice to active members by email before the change takes effect when required by applicable law.

If you do not agree with a material change, you may cancel your membership before the updated terms take effect.

10. Membership Availability and Termination

MYSURA reserves the right to suspend or terminate a membership where reasonably necessary, including in cases involving fraudulent activity, misuse of membership benefits, unauthorized payment activity, violation of applicable terms, or other circumstances permitted by law.

If we terminate a membership without cause before the end of a paid billing period, we will provide any refund required by applicable law or otherwise deemed appropriate under the circumstances.

11. Changes to This Policy

We may update this Subscription & Cancellation Policy from time to time to reflect changes to our membership program, billing practices, business operations, or applicable legal requirements.

Any updated version will be posted on mysura.shop with a revised “Last updated” date.

12. Customer Support

For questions regarding membership billing, cancellation, refunds, or benefits, please contact us:

Email: mysura@fviainboxes.com
Phone: +1 (689) 304-9770

Our customer support team generally responds within 24 hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.

Business Address:
BT International Commerce, LLC
7345 W Sand Lake Rd STE 210, Office 5717
Orlando, FL 32819
United States